The process of moving home in Cardiff can become highly stressful. With a seemingly endless to-do list, mounting cardboard boxes and looming deadlines, getting in touch with energy suppliers is often pushed to the bottom of the pile.
However, failing to notify your energy supplier in enough time can result in you being overcharged and adding further stress later down the line.
Here's your complete guide to dealing with energy suppliers when moving home in Cardiff.
Once your move dates are confirmed, you should let your current energy supplier know. They will require a few personal details alongside your move date and forwarding address. Some may also ask for the new occupiers' names to keep their records up to date.
You should always give them at least 48 hours' notice, but an extra few days can help you get your affairs in order.
Take a good look at your account and figure out whether you are on credit or debit. This way, you will know roughly what to expect from your final bill.
Your supplier will likely ask if you would like to transfer your plan to your new property. It is recommended you instead wait until you have moved, and assess your options.
To calculate your bill efficiently, your supplier will require a final meter reading. This way, it is guaranteed you are not overpaying for electricity that you have not used. You should complete this meter reading on the morning that you vacate your home.
Send a copy of this information to the new owners and your estate agents for extra peace of mind that you all have the correct information.
Sellers should pass this information on to the estate agents; however, this sometimes slips the mind.
To find out who your new gas supplier is, use the Find My Supplier website. The Energy Network Association can be used to find out your electricity provider.
You should take meter readings on the day you move into your new property. Ordinarily, the estate agents handing you the keys will be available to show you where the meter is and take a copy of the reading for their records.
Send a copy of the reading to your new supplier, who will be able to calculate your ongoing bill. You should choose a flexible plan which allows you to exit at any time. You will likely find a more affordable plan elsewhere, and this way, you can avoid expensive exit fees.
It is beneficial to also send a copy to the previous owner or landlord. This will help ensure that everyone's records align and no one is caught out with an unexpected charge.
Don't forget that you are inheriting someone else's heating system, who probably had different preferences to you. Check the timers and temperatures already in place to see if they fit in with your family's needs.
Otherwise, you might be unnecessarily burning through energy and cash!
The supplier of the previous occupier may not necessarily be the most economical option. Although you will owe them for your initial days in the home, you should head to one of the many price comparison websites to secure the best deal.
It may also be worthwhile to arrange a smart meter installation which can save your household heaps of money as well as the hassle of submitting regular meter readings.
The easiest way to pay your monthly energy bill is via direct debit. You will generally pay the same monthly instalment, which can then be slightly adjusted either way in accordance with the meter readings you submit.
At this point, it's also worthwhile to check your records with the supplier from your previous home. Ensuring that you have paid any outstanding balance or claimed your refund will prevent any reminders from being issued in the weeks and months to come.
Council tax
Water
Broadband & landline
Car registration and insurance
Home Insurance
TV licence
Healthcare services (doctor, dentist, optician)
Bank
The key to a smooth home move is undoubtedly organisation. Understandably, many movers put off contacting their utility companies, either because of logistical stress, or to delay payments. However, attempting to delay these bills will only result in a much heftier sum when it does arrive on your doorstep!
If you have any questions, please do get in touch. Fortis are your local property experts for the Cardiff area. Call us on 02920561111 or email hello@fortis.homes to see how we can help.
You should notify your energy suppliers at least two weeks before your move to ensure a smooth transition of services. This gives them enough time to process your request and provide you with a final bill.
You will need to provide your new address, meter readings, and contact information to your new energy supplier. They may also require your previous supplier's name and account number.
You may be able to transfer your current tariff to your new address, but this depends on your supplier's policies and the availability of the tariff in your new area. It's advisable to compare offers from different suppliers to find the best deal for your new home.
To save money on your energy bills, compare tariffs from different suppliers, take meter readings regularly, and consider energy-efficient appliances and lighting. You can also use smart meters to track your energy consumption and identify areas for savings.
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